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Contact us first.
Return or exchange requests should be made through Paradise Luxe customer care with your order number and the relevant product details.
We will review the request and explain the available options for that order.
Customer care
Love the piece.
Shop with confidence.
If something is not right with your order, contact Paradise Luxe before sending an item back so we can guide you through the appropriate next step.
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Eligibility
Conditions can vary by item.
- The condition of the product may affect eligibility.
- Whether an item has been used, worn, opened or altered may matter.
- Some product categories may have specific conditions communicated at the time of sale.
- Please do not send an item back without receiving instructions from Paradise Luxe.
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Need help?
Let us look at the order with you.
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